Frequently Asked Questions
Everything you need to know about shopping with Worn Wear.
How do you ensure the quality of pre-owned items?
Every garment undergoes a rigorous multi-point inspection process where we check for structural integrity, fabric wear, and authentic branding to ensure you receive only premium-grade apparel.
What is your return policy for Worn Wear purchases?
We offer a 30-day return window for all items. Products must be returned in the same condition as received with all Worn Wear security tags still attached.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.
How can I track my order?
Once your order is dispatched, you will receive an email containing a tracking number and a link to our carrier's portal to monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.